Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.
Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. Download list: Download selected files. Email my list. Remove all. Detection completed. Here are the drivers available for your system. All drivers.
Filter by importance. Open download list Open all. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Choose 'Refresh' to update the list. My download list. Select all Deselect all. Select the desired files and choose 'Download files' to start a batch download. Select your desired files and a list of links will be sent by email.
Email list of drivers. Remove selected files Download files. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. This is usually a driver issue. First thing would be to load the pcl5 or postscript driver for the printer and your os and see if that solves the issue as it should. You could also update the firmware of the printer.
PCL XL errors only occur when using the pcl6 driver. The printer belongs to the Pro MFP multifunction printer series. The primary characteristic physical features include the automatic document feeder, a dual head scanner, and output tray. Here you can update HP drivers and other drivers.
Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Issue A fatal error displays on the computer during software installation.
This error is caused because the computer does not recognize the printer driver. Solution When you are prompted to connect the USB cable during software installation, use the Device Manager to manually select the printer driver. Follow these steps to open the Device Manager and select the printer driver to complete the software installation.
On the Windows taskbar, click the Windows icon , and then click Control Panel. The Windows Control Panel opens. Click System and Maintenance , and then click Device Manager. The Device Manager window opens. Click View , and then select Show hidden devices on the drop-down menu. A list displays in the Device Manager window. Click the plus sign next to Printers to expand the listing. The Update Driver Software screen displays. From the Update Driver Software screen, click Browse my computer for driver software , and then click Let me pick from a list of drivers on my computer.
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